Frequently Asked Questions

Don't worry! Fadano offers a 14-day hassle-free return policy. In order to qualify for a refund or exchange, all items must be unworn, unused, and with a product tag attached. If you wish to return or exchange your online order, please email us at support@fadano.com or call us at 0303-2033631 (between 10 am to 5 pm Monday - Saturday)

All standard orders will be shipped on the day of confirmation from our team that they have received your order. The parcels are delivered within 1-7 business days.

Yes, all products are made from 100% genuine leather.

It’s our goal to ensure you have the best possible experience with us, so we offer returns valid for 14 days from the date of arrival. As such, you will be responsible for paying for your own shipping costs for returning your item.

Yes, all items purchased during a sale or marked at a discounted rate can be exchanged or refunded. If you send them back to us for a return we will process a refund. However, if you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order.

We offer the option of COD "cash on delivery" (available in limited regions), bank transfer and cards payment (Visa Debit/Credit, Master Debit/Credit)